Terms & Conditions

Last Updated: [Month/Day/Year]

1. Website Use

By accessing susanneplass.com, you agree to:

  • Provide accurate account information
  • Not use bots/scrapers
  • Accept all terms herein

2. Ordering Process

  • Prices valid until checkout completion
  • We reserve right to:
    • Limit quantities
    • Cancel orders
    • Verify payment details

3. Contract Formation

  • Order confirmation ≠ contract acceptance
  • Contract forms upon dispatch notification
  • Age verification required for:
    • Knives
    • Alcohol
    • Age-restricted items

4. Delivery Terms

  • Standard delivery: 3-5 working days
  • Risk transfers upon delivery completion
  • Signature may be required

5. Returns Policy

  • 28-day return window (exclusions apply)
  • Refunds issued to original payment method
  • See full [Returns Policy] for details

6. Intellectual Property

  • All website content © SusannePlass 2024
  • No commercial use of:
    • Product images
    • Brand logos
    • Website design

7. Account Security

  • Keep login details confidential
  • Report suspicious activity immediately
  • We’ll never ask for passwords via email

8. Limitation of Liability

We exclude liability for:

  • Indirect/consequential losses
  • Third-party actions
  • Events beyond our control

9. Governing Law

These Terms shall be governed by English law.

10. Changes to Terms

  • Check regularly for updates
  • Continued use = acceptance

11. Contact

For legal inquiries use our [Contact Form]